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Fraud Prevention

At Lake Community Bank, we take security seriously. Safeguard your accounts and information.

 

Credit Monitoring 

Our Credit Monitoring program can alert you to potentially fraudulent activity. An alert is provided when any one of the following activities is reported: new account opening, credit inquiries, payment delinquencies, public record changes and change of address. Our Identity Theft product is included in the Credit Monitoring program. To sign up for Credit Monitoring, please contact one of our Relationship Managers.

Identity Theft

Identity Theft is the smart choice for safeguarding your identity. Our Identity Theft program includes several benefits: consultation; safety guidelines, rights under federal and state laws, best practices, help interpreting reports, assist in the event of a stolen/lost wallet, fraud alert assistance and credit freeze consultation. To sign up for Identity Theft, please contact one of our Relationship Managers.

Card Valet

Our Card Valet service takes debit card security to a new level.  Simply download our Card Valet app and manage your debit card with the touch of your fingertip:

App Store Icon   Google Play Icon

Apple, the Apple logo, iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc. 

Want additional tips to protect yourself?

From physical safeguards to digital safeguards, we protect your information. There are steps that you can take, too! Check out these great tips from the FTC:
https://www.consumer.ftc.gov/topics/privacy-identity-online-security and visit our website often for updates.

 

Prefer Videos?

The FTC has you covered with this informational video regarding Identity theft: https://www.youtube.com/watch?v=9wFAAhVaXz4 and here is another video which speaks to the importance of reporting fraud: https://www.youtube.com/watch?v=2DocHwQF_nE

 

Online Security

We recognize the importance our customers place on the privacy and security of their personal information. Our goal is to protect your personal information in every way that we interact with you, whether it's on the telephone, in our lobby, at one of our ATMs, or on the Internet.  Lake Community Bank and our service providers have developed strict policies and procedures that require confidential treatment of your information. We restrict employee access to your personal information on a "need to know" basis and educate our employees about the importance of customer privacy and to help ensure compliance with our policy requirements.

Click here to read our privacy policy

What should I do to protect myself from online fraud?  

While nothing is foolproof, and new viruses and scams are being developed every day, following these guidelines as well as having a general awareness of the threats that are out there enables you to bank online with more peace of mind and less risk of being a victim of fraud.

Other Helpful Tips to Stay Secure  

Be wary of any offer that seems too good to be true or one that asks you to provide any personal information. Most companies will not ask for personal information (e.g. credit card numbers, Social Security numbers, account numbers, etc.) through email.

Learn more about Malware   |    Learn more about securing your home network

 

Data Breaches: Protect Your Information and Money

 

Banks are national leaders in preserving the security of customer data. The industry dedicates hundreds of millions of dollars annually to data security, and adheres to strict regulatory and network requirements. The banking industry’s first priority is to protect consumers and make them whole.

In the event of a data breach:

If you suspect you might be a victim of identity theft, contact the three major credit bureaus listed below to learn about placing a Fraud Alert on your credit file:

Equifax: P.O. Box 740250 Atlanta, GA 30374- 0241 Report fraud: Call (888) 766-0008 and write to address above. TDD: (800) 255-0056 Web: www.equifax.com

Experian: PO Box 9532 Allen TX, 75013 Report fraud: Call (888) 397-3742 and write to address above. TDD: Use relay to fraud number above. Web: www.experian.com/fraud

TransUnion: P.O. Box 6790 Fullerton, CA 92834-6790 Report fraud: (800) 680-7289 and write to address above. TDD: (877) 553-7803 Email (fraud victims only): fvad@transunion.com Web: www.transunion.com

 

Five Tips to Establish Good Savings Habits

 

Family Financial Education Resources

Helpful Links

 

Annual Credit Report

https://www.annualcreditreport.com

Consumer Protection Basics

http://www.consumer.gov/

ID Theft and Online Security

https://www.consumer.ftc.gov/features/feature-0038-onguardonline

National White Collar Crime Center

http://www.nw3c.org/


Privacy Rights Clearinghouse

https://www.privacyrights.org/

 

 

 

Contact us if you have any questions or concerns. Your financial safety and security is our goal.

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